Insights
Press Releases
FirstPoint, Inc. Announces Leadership Promotions to Drive Growth in 2025
Greensboro, NC – February 21, 2025 – FirstPoint, Inc. is pleased to announce a series of leadership promotions that recognize the expertise and dedication of
FirstPoint Management Resources Welcomes Two New Clients
Raleigh, N.C. — FirstPoint Management Resources is happy to welcome two associations to its client family. They are The North Carolina Healthcare Engineers Association (NCHEA)
FirstPoint Management Resources Welcomes Two New Clients
Raleigh, N.C. — FirstPoint Management Resources is happy to welcome two new clients -The Federation of Analytical Chemistry and Spectroscopy Societies (FACSS) and the Wisconsin
A Message from Our President & CEO, G. Mark Prince
Dear Valued Clients, Partners, and Colleagues, It is with great pride and excitement that I share a monumental moment in the history of FirstPoint. Today,
FirstPoint Background Screening Resources, Inc. Introduces Video Interviewing Platform
Greensboro, NC – July 14, 2020– FirstPoint Background Screening Resources, Inc. (FPBSR) is pleased to announce a partnership with OutMatch a Talent Intelligence Platform that helps
Jerel Noel to Assume Presidency of Association Executives of North Carolina
Contact: Jim Booth, CAE Director of Operations, FirstPoint Management Resources jbooth@firstpointresources.com Raleigh, NC – June 22, 2020 — Association Executives of North Carolina inaugurates a
Blogs
Q3 – Market Trends in Debt Collection
The collections industry is rapidly evolving. Economic pressures, regulatory shifts, and digital transformation are reshaping how agencies operate, and how consumers respond. For organizations relying
Why Outsourcing to U.S.-Based Call Centers Boosts Customer Satisfaction and Your Bottom Line
Outsourcing your call center needs doesn’t mean sacrificing quality or brand loyalty… it means elevating both. When done strategically, outsourcing can significantly improve customer satisfaction
The Debate Over Medical Debt Reporting: Why Healthcare Debt Collection Matters More Than Ever
In recent news, the Consumer Financial Protection Bureau (CFPB) has finalized a rule barring lenders from including unpaid medical debt in consumer credit decisions. This