A Background Check Isn’t Just a Background Check
When parents enroll their children in youth sports, they often assume one thing: “The coaches have been background checked.” It sounds reassuring. But what does that actually mean? A recent investigation involving the New Orleans Recreation Development Commission (NORD) serves as an important reminder that not all background checks are created equal. According to findings […]
The Future of Debt Collection Shouldn’t Forget the Human
AI Can Make Debt Collection Smarter. It Shouldn’t Make It Less Human. Artificial intelligence is rapidly changing the way businesses communicate with consumers. Customer service, healthcare, banking, and retail have all embraced AI-powered assistants to improve efficiency and reduce costs. Now, debt collection is joining that list. For collection agencies and creditors facing increasing operating […]
Collections at a Crossroads: How Consumer Behavior, Technology, and Compliance Are Reshaping Debt Recovery in 2026
The Modern Collections Reality Today’s delinquent accounts are influenced by more than missed payments. Inflation, healthcare expenses, and everyday cost pressures have created consumers who are more cautious, more selective, and less responsive to outdated outreach methods. At the same time, technology has reshaped how people interact with nearly every financial obligation. Consumers expect clarity, […]
Evictions Are Surging and Tenant Screening Needs to Evolve Beyond the Basics
Across the United States, eviction filings have rebounded sharply from their pandemic-era lows. While the country is not experiencing a single, universal “all-time high” at the same moment, recent data shows eviction activity reaching historic or near-historic levels in many states and major metro areas, with filings remaining well above pre-pandemic norms nationwide. According to […]
The Importance of Secure Background Screening: Beyond Certifications
In today’s digital age, protecting sensitive personal data is more important than ever—especially when it comes to background screening. A recent data breach at a major U.S. employee screening company has exposed the personal information of over 3.3 million individuals, including Social Security numbers, credit card details, and government identification. This alarming incident underscores the […]
