Insights
Press Releases
FirstPoint Management Resources earns AMCI Accreditation Renewal
Contact: Jim Booth, Director of Operations and Business Developmentjbooth@firstpointresources.com Raleigh, N.C. January 23, 2020 — FirstPoint Management Resources of Raleigh, N.C. has been awarded an
FirstPoint Background Screening Resources, Inc. Accreditation Confirmed
FirstPoint Background Screening Resources, Inc. is pleased to announce the continuation of our accreditation has been approved after a three year review by the Professional
FirstPoint Collection Resources Acquires Credit Bureau Systems
Greensboro, NC – FirstPoint Collection Resources. has acquired Credit Bureau Systems, a Tuscaloosa, Alabama company with forty years of debt collection and call center history
FirstPoint’s Background Screening Division Grows by Acquisition
On July 1, 2017 FirstPoint Background Screening Resources acquired Correct Checks, Inc. headquartered in McKinney, TX. Correct Checks is a full-service background screening company with
FirstPoint Management Resources Achieves AMC Institute Accreditation
(Raleigh, NC, March 1) – FirstPoint Management Resources announced that it has recently been awarded accreditation by AMC Institute, the global trade association representing the
Blogs
FirstPoint Background Screening Named No. 3 HRO Today’s 2025 Baker’s Dozen Mid-Market List!
We’re thrilled to announce that FirstPoint Background Screening Resources has been recognized by HRO Today Magazine as one of the top background screening providers in
Q3 – Market Trends in Debt Collection
The collections industry is rapidly evolving. Economic pressures, regulatory shifts, and digital transformation are reshaping how agencies operate, and how consumers respond. For organizations relying
Why Outsourcing to U.S.-Based Call Centers Boosts Customer Satisfaction and Your Bottom Line
Outsourcing your call center needs doesn’t mean sacrificing quality or brand loyalty… it means elevating both. When done strategically, outsourcing can significantly improve customer satisfaction