Privacy Statement
At FirstPoint, managing and protecting information is what we have been doing going back to our founding in 1906. We value the trust you place in us and are committed to respecting your privacy and the protection of your personal information. It is our policy to maintain the confidentiality of any personal data voluntarily submitted to us in writing or while visiting our website.
This privacy policy takes into account the information practices of FirstPoint and describes the principles FirstPoint follows with regards to information put forward by our clients, their applicants and employees and to other data we collect from third parties in connection with the services we provide.
Collection and Use
When you visit our website, our servers automatically collect limited information from your computer’s connection to the Internet, including your Internet provider (IP) address. Your IP address does not identify you personally and is used to administer our Web site. The information is used to deliver our Web pages to you upon request, to tailor our site to the interests of our visitors, and to measure traffic within our site.
Unlike large-scale data wholesale operations, we do not accumulate and store data. Our focus is gathering the data requested by our clients and delivering that data to them via a secured network. This transactional process allows us to meet our customers’ needs while protecting and maintaining the privacy of both our customers and the data they are requesting.
Security
FirstPoint’s commitment to system and data integrity and the protection of that data and privacy is not just the upholding of laws and regulations, but it is the very weave of the fabric that is our corporate culture. It was our cornerstone in 1906 and it continues to be our cornerstone as we begin our second century in business. Strict measures are used to store and maintain personally identifying information to protect it from loss, misuse, alteration or destruction by any unauthorized party while it is under our control. These measures include physical and electronic systems to safeguard the information and prevent the improper use or disclosure of private information with which we are entrusted in accordance with applicable State and Federal laws such as FDCPA and HIPAA regulations.
Document retention
As a custodian of personal information FirstPoint recognizes its obligation to securely destroy personal information. In compliance with Fair and Accurate Credit Transactions Act’s Disposal Rule, Gramm-Leach-Bliley Act and other various governmental regulations, FirstPoint applies consistent disposal destruction practices. Materials are shredded beyond practicable reconstruction by contracted professional shredding companies.
A Note about Third-Parties
Our privacy policy only applies to www.firstpointresources.com and the activities of the FirstPoint Resources. If you click on a link on our site that takes you to a different organization or company’s website, you need to read that site’s privacy policy.
Policy Changes
FirstPoint Resources may make changes to this policy on occasion. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.
THE FOLLOWING STATEMENTS EXPLAIN SPECIFIC PRIVACY PRACTICES WITH RESPECT TO PRODUCTS AND SERVICES PROVIDED BY OUR BACKGROUND SCREENING RESOURCES DIVISION:
FirstPoint Background Screening Resources is a consumer reporting agency that supplies applicant screening services for employment, tenant, volunteer and student screening, to authorized organizations under the conditions of the Fair Credit Reporting Act.
Personal Information Disclosure: United States or Overseas
Personal information submitted to FirstPoint for background screening is not transferred to third parties outside of the United States or its territories unless the completion of a background report about the person requires gathering information about that person from outside the United States (ex. international criminal check, verification of employment records outside the United States or verification of education records outside the United States.) All personal information will be transmitted and stored in a secure manner in accordance with the terms of this Privacy Policy.
THE FOLLOWING STATEMENTS EXPLAIN SPECIFIC PRIVACY PRACTICES WITH RESPECT TO PRODUCTS AND SERVICES PROVIDED BY OUR COLLECTIONS DIVISION:
In accordance with Fair Debt Collection Practices Act (FDCPA), by providing FirstPoint Resources with your mobile number and opting-in, you give FirstPoint Resources permission to send you account-related text messages, like payment reminders and notifications in conjunction with the services you have requested.
– Number of messages will vary by account.
– Message and data rates may apply.
– To opt-out, text STOP to any text message we send you. An opt-out confirmation message will be sent back to you.
– To request support, text HELP to any text message we send you or email us at TextHelp@FirstPointResources.com
– If your handset does not support MMS, any MMS messages sent may be delivered as SMS messages.
Wireless carriers are not liable for undelivered or delayed messages.
Questions
If you have any questions about this privacy statement, you can send a letter or an email to the address provided: FirstPoint Resources PO Box 26140 Greensboro, NC 27402 or info@firstpointresources.com
