FirstPoint Collection Resources Balances a Superior Recovery Rate While Maintaining Our Customer's Reputation and Image

  • Reduce A/R days and Bad Debt
  • Preserve Customer Relationships
  • Improve Staff Efficiency
  • Outsource your Customer Call Center Services
  • Licensed Nationwide

FirstPoint Collection Resources, has been an innovator in the accounts receivable management industry for more than 60 years.  FirstPoint’s hallmark is best in class service designed to maximize collections, increase cash flow and retain customers.  Services include bad debt collections, extended business office services, flexible patient finance plans, early delinquency programs and call center management.

The only company you need for accounts receivable management and customer call center management services.

Concrete Principles

"In all of my years  working with collection agencies and managing the receivables of hospitals, I have never worked with a team such as First Point.  They not only  collect from our patient but they do it while nearly eliminating the complaints and consumer affairs issues normally associated with this effort.  FirstPoint has proven to be an extension of HRMC, not just a collection vendor."

Tami Morgan,
Patient Financial Services Director,
Hampton Regional Medical Center