Dear Valued Clients, Partners, and Colleagues,
It is with great pride and excitement that I share a monumental moment in the history of FirstPoint. Today, we officially unveil our rebrand, marking a new chapter in our company’s storied evolution—a chapter that honors our rich history while embracing the promise of tomorrow.
FirstPoint’s roots date back to 1906 with the founding of the Greensboro Merchants Association. Guided by the values of trust and collaboration, a group of merchants came together to share insights that would strengthen their businesses and their community. Over the years, that humble nonprofit grew into the Credit Bureau of Greater Greensboro, and later, in 2001, we unified our growing range of services under the name FirstPoint.
Now, more than a century later, FirstPoint is a trusted partner to clients across industries, with a legacy built on professionalism, compliance, and excellence. Our journey has been marked by innovation, diversification, and, most importantly, a steadfast commitment to helping our clients succeed.
This rebrand is more than a new look; it is a renewed promise to deliver the exceptional service you’ve come to expect from us. FirstPoint’s four divisions—FirstPoint Collections, FirstPoint Background Screening, FirstPoint Call Center, and FirstPoint Association Management—each embody our mission: to alleviate the risks and responsibilities of critical human-based back-office operations, empowering your organization to thrive, comply, and expand.
Our new value proposition exhibits who we are and what we stand for: FirstPoint builds on a legacy of trust, powered by skilled professionals, operational excellence, and innovative solutions, to drive lasting success for our clients. This philosophy reflects everything we do, from personalized client partnerships to leveraging the latest advancements in technology, communication, and reporting.
As we look to the future, we remain grounded in the principles that have guided us for over a century. We are committed to investing in our people, processes, and technology to ensure that you, our clients, continue to receive the highest standard of service.
We are thrilled to embark on this new chapter with you, and we invite you to explore our redesigned website, refreshed branding, and updated messaging—all reflecting the heart of FirstPoint: a company driven by legacy, inspired by innovation, and dedicated to your success.
Thank you for placing your trust in us. It is an honor to partner with you, and we look forward to continuing to serve as your trusted resource for many years to come.
With gratitude and best regards,
G. Mark Prince
President & CEO
FirstPoint, Inc.
