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FirstPoint Recognized Again in HRO Baker's Dozen

December 3, 2012 (Greensboro, NC)- FirstPoint Background Screening Resources has been named one of the top background screening firms in the nation by HRO Today, a leading publication for HR decision-makers. The Baker’s Dozen Customer Satisfaction Ratings of Employee Screening Providers ranked FirstPoint as #4 in this year’s survey.  This is FirstPoint’s second consecutive year in the top four.

The Baker’s Dozen ranks hundreds of background screening firms based on customer satisfaction feedback collected from current clients of survey participants. This employee screening survey represents HRO Today’s largest HR practitioners survey conducted to date.   Results are published in the November issue of the publication.

“Nothing is more important to us here at FirstPoint than our clients.  It is extremely gratifying to get confirmation from our clients that we are not just meeting, but exceeding their background screening needs by delivering the FirstPoint experience; connecting every customer, every time, at every point of contact with information solutions, service with a personal touch, and the highest level of integrity,” says M. Scott Hall, Sr. Vice President & COO of FirstPoint Information and Background Screening Resources.

HRO Today identified the top employee screening providers and surveyed over 700 of their clients, using contact information provided by survey participants and from the HRO Today database.  Each respondent was asked about services provided, scope and scale of services, and the quality and satisfaction with the services.  The data was then analyzed and scored by HRO Today.  The survey rankings are based on point assignments and weightings of questions, plus an algorithm that calculates the overall score.  Rankings and weightings are determined statistically, and are not the opinions of HRO Today staff.

For more information about the 2012 Baker’s Dozen ratings of employee screening providers, visit HRO Today's website at

About FirstPoint Background Screening Resources

With roots going back to 1906, FirstPoint Background Screening Resources offers a full array of background screening offerings including criminal search, DMV reports, verifications, drug testing, fingerprinting, employee assessments, and healthcare sanction search.  FirstPoint Background Screening Resources is one of only 30 background screening firms in the country to be accredited by the Background Screening Credentialing Council of the National Association of Professional Background Screeners. Visit www.firstpointresources.comor call (877) 4BK-GRND (425-4763).

About HRO Today Magazine

Founded in 2002, HRO Today magazine is read by more than 70,000 HR decision-makers and covers the latest industry trends in HR outsourcing, services, shared services and operations. HRO Today magazine is the publication of choice for the most senior executives facing the strategic decisions about operational excellence.