Shayla Taylor
With a comprehensive background spanning executive roles in both for-profit and non-profit sectors, Shayla has honed her leadership skills in business operations and financial management. Throughout her career, Shayla has demonstrated her commitment to excellence by providing strategic direction and operational oversight to various associations. Her visionary approach, coupled with a profound understanding of client […]
Bill Howard
He served as Senior Vice President at FirstPoint Collection Resources for 11 years, overseeing full P&L, operations, sales, and marketing. Prior to that, he was Vice President at Credit Bureau Systems for 15 years, focusing on debt collection and call center services. Bill also managed credit and collections at Palmer Wireless, where he developed corporate […]
Linda Milone
Previously, at American Express, Linda gained expertise in operations, vendor management, customer service, quality management, and Six Sigma methodologies. At Hilton Worldwide, she oversaw reservation sales, luxury services, and guest assistance throughout the Americas. Linda’s leadership ensures strategic solutions that maximize collections, improve cash flow, and foster customer loyalty.
Brad Joyner
Since joining the company in 2009, Brad has played a pivotal role in driving technological innovation and excellence. Throughout his tenure, Brad has led impactful projects spanning various divisions, including Collections, Call Center, Background Screening, and Association Management. His commitment to upholding high standards in security has been instrumental in safeguarding the organization’s data and […]
Anthony Robertson
His duties encompass implementing and overseeing financial controls and accounting policies, budgeting and forecasting, treasury operations, as well as spearheading the HR department. Anthony is also adept at navigating consumer compliance regulations, particularly those concerning FDCPA and FCRA. He holds a Bachelor of Science degree in Accounting from Virginia Polytechnic Institute and State University and […]
Mark Prince
For many years Mr. Prince has been actively involved and served as a leader on many corporate boards and charitable organizations. He is currently serving on the boards of the Greensboro Sports Foundation, Gateway University Research Park, Inc., UNCG’s Board of Visitors, East Greensboro NOW, Business High Point Chamber, Downtown Greensboro Inc., and Greensboro Economic […]
