Carolyn Gallimore is a seasoned Vice President with 37 years of experience in the collections industry, currently based at our Corporate Offices in Greensboro, NC. She holds a BA in Business Administration and numerous certifications, including ACA Scholar and FDCPA Certification. Since 2002, she has led FirstPoint Collection Resources, Inc., overseeing staff compliance, mentoring management, optimizing operations, and building strong client relationships. She has managed a 50+ employee team, ensured regulatory compliance, and handled system operations. Carolyn excels in leadership, strategic planning, and regulatory adherence, consistently driving organizational success.